Returns for Mobile accessories
We do provide an easy return option. Within 24 hours from the time order was delivered, you can raise a return request on the self-serve or by calling/sending an email to us post which we would validate the return request and action accordingly.
Note: We recommend the customers to check the shipment’s quality when delivered to their address, if not satisfactory the shipment can be returned to the field executive.
Conditions for Mobile accessories
On any dislikes, to have the product returned we expect the product to be unused.On any miss-shipment or defective goods we would refund or replace as per customer’s wish.Please note your amount will be refunded back to your account (bank account or Mobells wallet) accordingly.Conditions for RepairOn any dislikes, you can cancel the order of the mobile repair service at any point of time before the problem is fixedOn any defective goods we would replace as per your order.Please note, if you cancel the order before fixing the problem and if you have done an online transaction, your amount will be refunded back to your account (bank account or Mobells wallet) accordingly.
Warranty for Mobile accessories
We do not provide warranty for mobile accessories, anyhow if you’re not satisfied with the quality of the product you can claim for return or replacement by contacting us.
Refunds for Mobile accessories
In case of cancellation we have the same confirmed and refund initiated (Pre-paid orders only).For any returns we pick the product and have the refund initiated for products picked.For orders placed through cash on delivery as the mode of payment, refund will be given back to the customer’s wallet (Mobells) or through NEFT and for orders paid through Credit/Debit card and Net banking account refund would be routed back to the payment source.
Time duration for refund (Repairs and Mobile accessories)
Soon after cancellation/return is confirmed we will have the refund initiated. However, as per RBI regulations the maximum duration for reversal is mentioned below:· NEFT – 5 working days· Back to source – 7-8 working days